1st class technical support
- Expert engineering 24 hours a day
- Remote Access
- Rapid Response
Every system configured to order
Every system we despatch goes through rigorous preparation to ensure it meets your exacting requirements. Software versions, additional peripherals, anything you have requested is configured and then cleaned ready to be delivered. Our team work with you every step of the way to ensure you have everything you need.
Expert Engineers On Hand 24/7
Our team are responsive every hour of the day. If you have any problem at all, whether it's technical or more 'how to' then we are at the end of a telephone or video call to guide you through or visit you on site.
Remote Support
In addition to on-site visits our team are also able to, with your permission, remote into your system and assist with any questions you might have.
Additional Covid19 measures
Our tech support teams have a number of protocols in place to ensure they can support you safely. Where remote support using video chat, telephone, remote access and other tech is preferred, on site visits can still be performed using social distancing and PPE.
